Privacy Policy
How we handle personal information.
This Privacy Policy explains how information may be collected, used, disclosed, retained, and protected when you visit velnorell.com or purchase from velnorellā¢.
Information We Collect
Depending on your interaction with our store, information may include your name, contact details, billing and shipping information, order information, customer service communications, device information, browser information, and website activity.
How We Collect Information
Information may be provided directly by you, generated automatically through use of the website, or received from service providers supporting payments, fulfillment, analytics, security, and related operations.
How We Use Information
We may use information to process orders, provide support, facilitate delivery, process payments, maintain website security, prevent fraud, communicate with customers, and comply with applicable obligations.
Cookies
Our website and service providers may use cookies or similar technologies for essential functionality, preferences, analytics, and security.
Service Providers
We may share information with service providers performing payment processing, website hosting, order fulfillment, shipping, analytics, fraud prevention, and customer support functions.
Data Retention
Information may be retained for as long as reasonably necessary for order records, customer support, legal compliance, dispute resolution, and legitimate business purposes.
Data Security
We use reasonable administrative and technical measures intended to help protect information. No electronic transmission or storage method can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location, applicable law may provide rights relating to access, correction, deletion, restriction, or other handling of personal information.
Privacy Contact
Email: service@velnorell.com
Phone: 19925209490
Hours: 8:00 AM ā 10:00 PM Daily